Privacy Policy

Who we are

LovesMelts ("we", "us", "our") is a small business selling handcrafted wax melts. We are committed to protecting your personal information.

What information we collect

• Name and email address — to create your account and send order confirmations
• Shipping address — to deliver your orders
• Payment information — processed securely by Stripe; we never store your card details
• Order history — to manage your purchases and loyalty rewards

How we use your information

• To process and fulfil your orders
• To send order confirmation and shipping update emails
• To manage your loyalty points balance
• To send birthday rewards (if you opt in)
• To contact you about your account or orders

Who we share your information with

• Stripe — for secure payment processing
• We do not sell or share your data with any other third parties for marketing purposes

How long we keep your data

We retain your account and order data for as long as your account is active, or as required by law.

Your rights

You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at hello@lovesmelts.com.

Cookies

Our app uses essential cookies only to keep you logged in and maintain your shopping cart.

Contact us

If you have any questions about this privacy policy, please contact us at hello@lovesmelts.com.